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Fraudsters’ attempts to obtain your money or personal information are becoming more sophisticated. Scams target people from different walks of life, ages, and socioeconomic origins across the country. We are all susceptible to scams at some point in our lives.
Scammers are continuously creating new strategies, so if you come across a new form of banking fraud, stay aware. If you receive any emails (or text messages) that appear suspect, the best thing you can do is delete them right immediately.
BDO Unibank, Inc. warns consumers to be wary of scammers’ attempts to impersonate official bank communications. These frauds, which utilize the bank’s name and emblem, appear to be official security alerts requesting personal information from clients, which scammers will then use to access and steal money from online bank accounts. BDO reiterates that it would never send text messages or emails requesting personal information from clients.
Here are some suggestions to prevent being duped by suspicious bank alerts.
1. Always verify the source of the message: If you receive an alert from your bank that seems suspicious, do not respond to it or click any links until you have verified its authenticity. Call your bank or log in to your account on their official website to confirm if the message is legitimate.
2. Look for personalized details: Legitimate bank alerts will usually include your name, the last 4 digits of your account number, and other personalized details. If you receive a message that seems generic or addresses you as “Valued Customer,” approach it with caution.
3. Check for spelling and grammar errors: Scammers often make mistakes in language and grammar that would not be seen in legitimate bank alerts. Be suspicious of messages that contain errors or sound unprofessional.
4. Be wary of urgent requests: Scammers often use urgency and fear to get victims to act quickly, so be cautious of messages that threaten negative consequences or require immediate action.
5. Keep your contact information up-to-date: Make sure your bank has your correct and up-to-date contact information to ensure that you receive legitimate alerts and are not tricked by phishing attempts.
Remember, if something seems too good to be true or suspicious, it probably is. It’s always better to err on the side of caution and double-check with your bank before responding to any suspicious bank alerts.
Report unauthorized transactions to BDO
If clients receive confirmation emails about transactions they didn’t do, BDO advises clients to immediately report it to its Customer Care Hotline at 8631-8000. They may also reach out by logging in Messenger and looking for BDO Customer Care with the blue verified checkmark from Facebook.
Never share OTPs
Scammers obtain their victims’ OTPs through the fake website. OTPs add another layer of protection for online banking. As the last part of the bank’s two-factor authentication process, the unique six-digit numbers register a mobile number to BDO Online Banking and confirm an online transaction. They can be used once and only within a short span of time.
BDO reminds clients not to give their bank account login information, such as username, password, and OTPs to protect their online bank accounts from theft.
Read BDO warns against mobile device takeover attempts to know more about the classic modus operandi that scammers use to takeover your mobile device.
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