AIA Philippines, formerly Philam Life and the Philippine arm of Pan-Asia’s largest life insurance group, has relocated its Binondo office to Yuchengco Tower, reinforcing its long-standing presence in the City of Manila and its commitment to serving customers in one of the country’s most dynamic business districts.
The new office continues AIA Philippines’ operations in Binondo, widely recognized as the world’s oldest Chinatown and a major commercial hub home to thousands of small- and medium-sized enterprises and family-owned businesses. As a key economic center of the Philippines, Manila provides access to millions of potential customers within a rapidly expanding middle class.
The Binondo office houses the customer service center and the agency office, which is now fully operational and open to clients for all transactions, including after-sales services, payments, claims, policyowner service requests, and the submission of requirements. With over 2,000 agents serving Metro Manila, AIA Philippines delivers its services through in-person support at its office as well as via an extensive network of locally based agency representatives.
“This relocation reflects our continued focus on strengthening our on-ground presence in Manila, where strong community ties and trust remain central to financial decision-making,” said Melita Teo, Chief Executive Officer, AIA Philippines. “Having a physical branch in a key business district like Binondo allows us to be more accessible to clients while supporting our goal of delivering consistent, high-quality service.”
Beyond accessibility, AIA Philippines emphasized the importance of maintaining a physical presence alongside its digital platforms, particularly in communities where face-to-face engagement continues to play a vital role in building confidence and long-term relationships.
The office recently held a blessing as part of its soft opening. AIA Philippines plans to formally mark the office’s grand opening in February 2026, in time for the Chinese New Year celebrations.
About AIA Philippines
AIA Philippines (AIA Philippines Life and General Insurance Company Inc.) formerly AIA Philam Life (The Philippine American Life and General Insurance Company), is the country’s premier life insurance company. Originally established on 21 June 1947 and became popularly known as Philam Life, AIA Philippines has earned the trust of customers for its financial strength, strong brand name, and ability to deliver on its promises.
AIA Philippines has PHP 257.76 billion in total assets and PHP 57.35 billion in net worth as of 31 December 2024 while serving nearly 1.2 million individual policyholders and nearly 800,000 insured group members. AIA Philippines understands the needs of its customers and provides holistic solutions that include life protection, health insurance, savings, education, retirement, investment, group, and credit life insurance. It also offers bancassurance through its subsidiary, BPI AIA Life Assurance Corporation (formerly BPI-Philam Life Assurance Corporation).
Based on the unaudited reports submitted to the Insurance Commission as of 31 December 2024, the combined total premium income of AIA Philippines and BPI AIA was at PHP 29.77 billion. AIA Philippines is a member of AIA Group Limited, the largest independent publicly listed pan-Asian life insurance group.
AIA PH and BPI AIA are regulated by the Insurance Commission.
About AIA
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
Notes:
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region
