Yuchengco-led Rizal Commercial Banking Corporation’s (RCBC) financial inclusion super app DiskarTech bagged the Special Award for Digital Resiliency at the 2021 IDC Future Enterprise Asia Pacific Regional Awards for displaying its ability to adapt to business disruptions especially during the pandemic.
“As we move towards a better normal, DiskarTech remains committed in its mission to democratize banking and financial services for Filipinos by breaking down barriers and serving the millions of unbanked and underserved Filipinos. The recognition from IDC proves that making digitalization accessible, resilient, and flexible in addressing disruptions is the way to future-proof our banking system,” said Lito Villanueva, Executive Vice President and Chief Innovation and Inclusion Officer of RCBC.
The International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.
This regional award for digital resiliency came shortly after RCBC was recognized by the local IDC Future Enterprise Awards – Philippines as the country winner for two categories, namely: Best in Future of Industry Ecosystems and the Special Award for Digital Resiliency.
RCBC’s Asia-Pacific IDC award follows a string of other international recognitions – the Digital Innovations Award and the back-to-back Asiamoney win to name a few – affirming the inroads RCBC and DiskarTech has achieved in its journey towards financial inclusion and digital transformation in the country in just a little over a year.
Promoting resilient and inclusive digital finance
It pioneered the use of Taglish and Cebuano in its user interface catering to the basic financial needs of marginalized Filipinos.
After a year, the mass-market app has successfully reached close to five million app downloads coming from all 81 provinces in the country as of end October 2021. Gross transaction volume surged to over 5975 percent from a year ago with 9 out of 10 transactions done in the provinces.
RCBC is a leading and award-winning universal bank accelerating digital transformation and expanding financial inclusion in the Philippines. It was judged as the Philippines’ best retail bank in the 2021 Global Banking and Finance Review Awards. It was also named as the back-to-back best digital bank in the Philippines by Asiamoney in 2020 and 2021, by the Business Tabloid in 2021 and the Alpha Southeast Asia in 2020, among other global and regional recognitions. It is also the first local universal bank to have the most extensive reach with registered customers from across all 81 provinces nationwide through its mobile apps RCBC Mobile and DiskarTech. Its digital products include RCBC mobile and online banking, handheld ATM Go mobile point-of-sale terminals, and DiskarTech, among others. DiskarTech was recognized as the 2020 breakout finance app in the country by App Annie, a global data analytics firm covering all mobile applications worldwide.